Privacy Policy

1. Introduction

Riviera Wellness Center (“we”, “us”, “our”) located in Ventimiglia, Italy (Marina di Cala del Forte), is committed to respecting your privacy and complying with data protection laws including the EU GDPR. This Policy explains how we collect, use, disclose, and protect your personal data.

 

2. Data We Collect

• Personal data you provide: name, contact details (email, address, phone), medical history, appointment records, dietary preferences.

• Automatically collected data: IP address, browser/device info, activity on our site.

• Health-related data: submitted by you through forms or during treatment (e.g. medical history, biometric data).

 

3. How We Use Your Data

We process personal data to:

• Provide and manage wellness services, appointments, and follow-up care.

• Communicate with you (e.g., appointment reminders, newsletters if opted in).

• Send promotional material only if consented.

• Improve our services and website performance.

• Comply with legal and regulatory requirements.

 

4. Legal Bases for Processing

• Consent: for marketing and promotional communications.

• Contractual necessity: for booking and providing services.

• Legal obligation: compliance with health and medical regulations.

• Legitimate interests: improving services and website.

 

5. Sharing Your Data

We may share personal data with:

• Service providers (e.g., IT, analytics, email platform providers).

• Healthcare partners, including Novamedica/Medmaiora, only as needed for your care.

• Legal authorities, when required by law (e.g., court orders).

All third parties are required to protect your data and comply with GDPR or equivalent standards.

 

6. International Transfers

Your personal data may be processed or stored outside the EU (e.g., servers in the U.S.), using safeguards like Standard Contractual Clauses.

 

7. Data Retention

We retain your personal information only as long as necessary for legal compliance, healthcare provision, billing, and business purposes. After that, data is securely deleted or anonymized.

 

8. Your Rights under GDPR

You have the right to:

• Access your personal data.

• Rectify inaccuracies.

• Erase data (‘right to be forgotten’).

• Restrict or object to certain processing.

• Withdraw consent at any time.

• Data portability, where applicable.
  To exercise these rights, contact us at contact@rivierawellnesscenter.com or +33 6 23 213 633. We’ll respond within one month (extended to two if needed).

 

9. Cookies & Tracking

We use cookies and similar technologies to enhance website functionality and analyze traffic. You can manage cookie preferences through your browser settings.

 

10. Children’s Data

Our services are not intended for children under 16. We do not knowingly collect data from minors.

 

11. Data Security

We implement appropriate technical and organizational measures to protect personal and medical data. However, no system is completely secure.

 

12. Changes to This Policy

We may update this policy over time. The latest version always appears on our website with an updated “Last updated” date.

 

13. Contact Information

Riviera Wellness Center
Marina di Cala del Forte, Ventimiglia, Italy
Email: contact@rivierawellnesscenter.com